Organizational Design & Workforce Strategy
Something isn't working.
Let's find out what — and fix it.
Most organizational challenges aren't about the people. They're about the systems, the structure, and the design — or the absence of them. We help leaders see what's hard to see from the inside, and build a clear path forward.
If this sounds familiar
You know something isn't right.
You just haven't been able to name it.
These are some of the things leaders tell us before they reach out. Read through them. If more than one resonates, it's not a coincidence.
We spent days building a strategic plan. I'm not sure anyone looks at it anymore.
Every time someone leaves, we realize how much only existed in their head.
We've had the same conversation about the same problems for months. Maybe longer.
New hires take six months to feel like they know what they're doing — and there's nothing we can point them to.
Nobody can find anything. The documents exist somewhere. We just can't get to them when it matters.
Everyone is busy. I'm just not sure we're moving toward anything.
Things keep falling through the cracks. I still don't know exactly where or why.
We're ready to grow. I'm just not confident that what we have can handle it.
I know the answer isn't hiring more people. I just don't know what it actually is.
The Hire Breakthrough™ Approach
Breakthroughs don't happen by chance.
They happen by design.
Most organizations are operating by default — not by design. The people are capable. The goals are real. What's missing is the structure, the systems, and the alignment that allows everything to work together effectively.
At Hire Breakthrough™, we don't arrive with a template or a predetermined answer. We bring a framework, a process, and the expertise to see your organization clearly — across every dimension that matters.
What you receive at the end isn't a generic report. It's a thorough, honest analysis built around your organization specifically — and a practical roadmap your team can actually implement.
"My job is to see what's hard to see from the inside. Every organization I work with has capable, committed people. What's usually missing isn't talent — it's the structure that allows that talent to do its best work." — Kimone Napier, Founder & CEO, Hire Breakthrough™
About Kimone Napier
Built from real experience
inside real organizations.
Kimone Napier is the Founder & CEO of Hire Breakthrough™ — an organizational consulting firm built on one belief: strong organizations don't happen by accident. They're designed intentionally, with the right systems, the right structure, and leadership that understands what they're actually managing.
Her background spans HR leadership, workforce development, operations strategy, and organizational design. She has worked inside government agencies, mission-driven nonprofits, and growing organizations — not just advising from a distance, but doing the work of building the systems and structures that allow people to operate at their best.
The 5P Breakthrough Model™ and Blueprint Process™ weren't built in theory. They were built in rooms where something wasn't working — and kept refined every time a new organization asked why.
We are not a staffing agency. We don't do transactional placements. Hire Breakthrough is a strategic consulting firm — we help organizations build the people systems, structures, and talent strategies that create lasting results. When we support recruitment, it's as part of a broader workforce strategy, not a quick fill.
The Proprietary Framework
The 5P Breakthrough Model™
Every engagement is built around five interconnected dimensions of organizational effectiveness. Most consultants examine one or two. We examine all five — because problems in one area almost always have roots in another.
This framework is not a checklist. The goal isn't to score each pillar — it's to understand how they relate to each other, find the root causes of what isn't working, and build a plan that addresses the right things in the right order.
The Proprietary Engagement Process
The Blueprint Process™
This is the engagement framework behind the Breakthrough Blueprint™ and Breakthrough Partnership™ — five sequential phases, each building on the last. The Compass™ follows an adapted version of Phases 1 and 5 within its lighter scope. No shortcuts. No templates. Just a structured, thorough process designed to give you clarity you can act on.
Discover
before we look.
- Organizational intake questionnaire
- Leadership alignment session
- Background documentation review
- Stakeholder mapping
A clear picture of your organization's context, priorities, and the specific questions this engagement needs to answer. We start from what's true for your organization — not a framework we already had in mind.
Assess
- Structured stakeholder interviews
- Document and knowledge review
- Systems and technology review
- Workflow mapping
A multi-perspective view of your operations — from leadership down to day-to-day execution. This phase surfaces what surveys and self-assessments miss: what's actually happening, not what people assume.
Analyze
- 5P analysis across all pillars
- Pattern identification
- Root cause mapping
- Priority ranking by impact
A clear picture of not just what isn't working, but why — and how the issues connect to each other. This is where patterns become findings and findings become the foundation for recommendations.
Design
- Future-state vision development
- Prioritized recommendations
- Phased implementation roadmap
- Strategic planning (early-stage orgs)
A clear, sequenced plan with defined phases, milestones, and ownership. Not a suggestion list — a structured roadmap. Leadership knows what to do first, what to do next, and what comes after that.
Deliver
- The Blueprint Report™ delivered
- Live leadership debrief session
- Q&A and leadership alignment
- Implementation planning
A comprehensive, professionally designed report your leadership can share with boards, reference with staff, and use to drive real decisions. The debrief ensures alignment — everyone understands the findings and the path forward.
The Deliverable
The Blueprint Report™
At the end of every engagement, you receive a comprehensive, professionally designed report built specifically for your organization. Thorough, visually organized, and written in plain language — not consultant jargon. Built to be shared with boards, referenced by leadership, and used to drive decisions.
Executive Summary
Key findings and top priorities written for leadership and board-level stakeholders.
Future-State Vision
A clear picture of what your organization can look like once recommendations are implemented.
5P Assessment Results
Full findings across all five pillars — strengths, gaps, and root causes in each dimension.
Current State Findings
An honest, evidence-based analysis of how your organization currently operates.
Prioritized Recommendations
Specific, actionable recommendations ranked by impact and feasibility.
Implementation Roadmap
A phased roadmap with 30-, 60-, 90-day milestones and long-term priorities — sequenced for real teams with real capacity.
How We Work Together
Three engagements.
Each one builds on the last.
Every engagement uses the 5P Breakthrough Model™ as its foundation. Where you start depends on where you are — and what your organization needs most right now.
Engagements start at $5,000. Scope and investment are confirmed during the discovery call — no surprises.
Breakthrough Compass™
- Organizational intake form & background review
- Facilitated strategic planning session
- Priority-setting and leadership alignment
- 90-day Focus Map
We start with an organizational intake and background review — understanding your context, history, and what leadership is carrying. From there, we facilitate a structured planning session with your leadership team to align on priorities and set a clear direction. You leave with a 90-day Focus Map: a focused, written plan that tells your team exactly where to direct its energy first.
The Compass is where clarity starts. When you're ready to understand the root causes behind what you find, the Blueprint is the natural next step.
- Early-stage organizations and nonprofits
- Founders building their first team
- Leadership entering a new year or phase
- Organizations that need direction before a full assessment
- Teams facing a clear problem but no structured plan
Breakthrough Blueprint™
- Everything in the Breakthrough Compass™
- Structured stakeholder interviews (multi-level)
- Document, systems & workflow review
- Full 5P assessment across all pillars
- Root cause analysis and pattern identification
- The Blueprint Report™
- Live leadership debrief session
Includes the Compass™ planning work, plus a full diagnostic and the Blueprint Report™.
The Breakthrough Blueprint™ is our flagship engagement — a full organizational assessment that goes deep across every dimension of the 5P Model. We don't just identify what isn't working. We trace it to the root, show you how the issues connect, and deliver a comprehensive report your leadership team can reference, share, and act on.
The Blueprint Process™ guides every phase — Discover → Assess → Analyze → Design → Deliver.
- Growing organizations building for scale
- Nonprofits in growth or transition
- Government agencies and public sector teams
- Organizations navigating significant change
- Leadership that needs deep operational clarity
Breakthrough Partnership™
- Everything in the Breakthrough Blueprint™
- 90-day implementation support
- SOP and documentation development
- Monthly leadership check-ins
- Team coaching and change management
- Mid-point reassessment
- Reporting and impact measurement
Builds on the Blueprint™ — assessment and active implementation, start to finish.
The Blueprint tells you what to build. The Partnership builds it with you. After completing the full Breakthrough Blueprint™, we stay engaged through a structured 90-day implementation — helping your team develop the systems, documentation, and governance structures that make the improvements last beyond the engagement.
- Government contracts with defined deliverables
- Established organizations in significant transition
- Complex, multi-department engagements
- Teams that need hands-on execution support
- High-stakes implementations where continuity matters
Not Ready to Book a Call?
Start with the 5P Pulse Check™.
Before you book a call or commit to an engagement, it helps to know where your organization actually has gaps. The 5P Pulse Check™ is a free, 10-minute diagnostic that gives you a quick read across all five pillars. See where the pressure is — then decide what to do about it.
- About 5 minutes
- Covers all 5 pillars
- Instant results
- No sales pitch after
Free Organizational Diagnostic
The 5P Pulse Check™
A quick read on where your organization stands — across Purpose, People, Process, Platform, and Performance. Built for leaders who want clarity before they commit to anything.
Take the Free Diagnostic →Free. Takes about 5 minutes. No commitment required.
Who This Is For
Built for leaders who are ready
to do the work.
This work is for leaders who already know something isn't right — and are ready to understand it clearly enough to change it.
Government Agencies
Municipal, state, and federal agencies looking to improve workforce operations, training systems, knowledge management, and service delivery effectiveness.
Nonprofits
Mission-driven organizations building the internal infrastructure they need to grow sustainably, retain staff, and deliver consistently on their programs.
Growing Organizations
Founders and executives who've built something real — and now need stronger systems, clearer processes, and a plan for what growth actually requires.
Organizations in Transition
Teams navigating leadership changes, rapid growth, restructuring, or a strategic shift — and need operational clarity to move forward with confidence.
Client Spotlight
"Hire Breakthrough has significantly enhanced our organization's responsiveness to stakeholders — delivering timely trainings and individualized support at a scale that would not have been possible given our team's limited staffing. They have been invaluable thought partners and trusted collaborators throughout this engagement."
Fatimah
Senior Associate Director · NYC Mayor's Office of Contract Services
of participants said their learning was enhanced by Hire Breakthrough's expertise
rated the direct support they received as excellent or very good
"I was extremely unconfident before the help session, but left feeling extremely confident. The one-on-one support was invaluable."
— MOCS Participant
Beyond the Blueprint
The assessment is the beginning,
not the end.
Some clients take the Blueprint Report and implement it independently. Others find that the work reveals a deeper need — and ask us to stay involved. Both paths are valid. Here's where the work can lead.
Fractional HR & Operations
For organizations whose Blueprint reveals a sustained need in both people systems and operational infrastructure. We embed at the leadership level to build what the assessment identified — HR policies and practices, role clarity, workforce planning, process documentation, systems implementation, and the governance structures that make your organization run consistently and well.
Recruitment & Talent Strategy
For organizations ready to grow their team — or rebuild one. We design and lead strategic recruitment processes that start before the job posting: defining what you actually need, building the right selection process, and making sure new hires are set up for success from day one in a structure that's ready for them.
Facilitation & Team Development
For leadership teams that need structured facilitation — strategy sessions, team alignment workshops, or training that connects directly to what the assessment found. The work lands differently when it's built on what we already know about your organization.
Not every client needs all of this. The Blueprint tells us what you actually need — and we'll be honest about what that is.
Common Questions
What people ask before they book.
If your question isn't here, bring it to the discovery call. No question is too basic — and we'd rather you ask before we start than wonder during the engagement.
What does the discovery call actually look like?
It's a 30-minute conversation — no slides, no pitch. We want to hear about your organization: what you're navigating, what isn't working, and what you're hoping to accomplish. You'll leave with a clear sense of which engagement fits your situation and whether working together makes sense. If it doesn't, we'll say so.
Do I need to start with the Breakthrough Compass™, or can I go straight to the Blueprint?
You don't need to start at Tier 1. The Compass is designed as an entry point for organizations that need planning clarity before a deeper diagnostic — but if your organization is ready for a full assessment and the Blueprint makes sense for where you are, we can start there.
The discovery call is exactly the right place to work that out together.
What does this cost?
Engagements are scoped and priced based on your organization's size, complexity, and needs. The Breakthrough Compass™ starts at $5,000. The Breakthrough Blueprint™ and Breakthrough Partnership™ are priced individually based on scope.
Book a discovery call to talk through what makes sense for your organization and budget. We're straightforward about investment — no surprises after the conversation.
How much time does this require from our leadership team?
Your involvement is essential — especially early. Leadership alignment, the discovery and intake sessions, and the final debrief all require your presence and engagement. For Blueprint and Partnership engagements, we work across multiple phases, and we'll be clear about what each phase requires from your team before we begin.
What we won't do is overload you. We design these engagements to be thorough without being disruptive — and we set expectations upfront about timing, participation, and what we need from leadership to do our best work.
We're a small organization. Is this work right for us?
Size is rarely the deciding factor — stage and complexity are. Some of our most impactful engagements have been with small teams where the systems gaps were creating outsized problems. When a 10-person team is hitting the same obstacles every quarter, the root cause is usually structural — not a headcount issue.
If you're experiencing the pain points on this page, there's likely real value in this work regardless of how large your team is. The Breakthrough Compass™ is specifically designed as a lighter-touch entry point for organizations that aren't ready for a full diagnostic.
What if we're already in the middle of a transition or a difficult period?
That's often exactly when this work matters most. Organizations navigating new leadership, rapid growth, restructuring, or internal conflict are usually the ones that benefit most from a clear external perspective and a structured plan. We're not here to add chaos — we're here to bring clarity to it.
We'll scope the engagement to account for where you are. If the timing genuinely isn't right, we'll tell you that too.
Let's Connect
Let's talk about what's happening inside your organization.
The first conversation is a discovery call — a chance to understand where you are, where you're trying to go, and whether this work makes sense for your situation. No pitch. No pressure. Some clients come in for a Blueprint and leave with a long-term partner. Others take the report and run with it on their own. Either way, clarity is the starting point.
Schedule Your Discovery Call